Using your expertise to solve problems or deliver outcomes for others

Major variations

In person versus remote. Advisory versus taking on responsibility to deliver a project or result. Commercial contracts versus donor funded work to deliver social impact.

Potential impacts

  • Helping to increase your impact e.g. supporting the creation of new makerspaces
  • Supporting industry and other organisations to maximise their effectiveness
  • Using your skills to deliver social impact in a variety of ways leveraging donor funding


  • People who run makerspaces tend to have a range of skills that often lends itself well to consultancy, and there are opportunities for it almost everywhere. 


  • The sales cycle can be long, particularly with donor funded projects, and there is often uncertainty over project timings making resource planning difficult.
  • High levels of expertise are needed as well as soft skills to ensure high quality delivery and good client relationships. 

Business model canvas

Key partners

  • Other consultancies, particularly established ones with good client relations but lacking in some technical skills
  • Networks of peers to enable you to find solutions and identify other experts 
  • Government and charities that want to support local industry

Key activities

  • Attracting clients
  • Developing your expertise
  • Advisory or project delivery

Key resources

  • Expertise
  • Reputation
  • Networks of other experts to draw on

Value propositions

  • Expert Guidance
  • Delivery of better solutions than the client could get by themselves 
  • Proven methodologies or a track record of good results
  • Ability to bring a group of experts together with the right mix of skills

Customer relationships

  • Personal service to develop customised advice and solutions
  • Trust based relations
  • Ongoing support


  • Build relationships with organisations
  • Collaboration with existing networks
  • Joint funding applications

Customer segments

  • Entrepreneurs, startups, and businesses that need advice on product development
  • Humanitarian and development projects that need delivery expertise
  • Businesses, NGOs or government institutions that need advice or support with their own operations

Cost structure

  • Cost of time spent on the specific consultancy project
  • Cost of time spent in learning and skill development 
  • Travel or other incurred costs
  • Any equipment or materials 
  • Marketing or advertising costs

Revenue streams

  • Charge those who have a challenge they want help with – either in the form of time and materials (a daily fee plus any direct costs incurred) or a fixed fee for a project.
  • Public, development, or humanitarian funding to pay for activities with positive social and economic impact

Complementary models

Using your expertise to perform tasks that deliver a service for others ​
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